Scale Station

Running and scaling a business isn’t easy. Business owners and leadership teams we’re working with are telling us that:

> Finding and retaining quality staff is tough, attrition is sky high and the great resignation is real

> Labour costs for quality staff are eye watering and account for the majority of their overheads

> Customer acquisition costs are skyrocketing with lead generation becoming more expensive, resulting in marketing budgets not achieving the same outcomes as they have in the past

> Visibility into what’s working on ad campaigns is getting murky due to the tighter privacy settings for consumers which makes marketers second guess what’s working and what isn’t

> They are finding it tough onboarding and ramping up new sales people as they don’t have the insights needed to know where they’re having issues or need help. This is resulting in reps missing their quotas, getting stressed out and leaving to go elsewhere

> Inbound leads are hard to come by, so sales reps are wasting a lot of time doing sporadic outbound prospecting which isn’t effective and is resulting in leaders missing revenue targets

> They are dealing with a systems spaghetti in their operations team, their tech stack is disjointed, and data is all over the place which is making it hard to draw insights and make strategic business decisions

> Marketing, sales and service departments are working in different systems, and that lack of alignment is hindering collaboration and creating friction between teams

Fortunately it’s not all doom and gloom though.

We help businesses scale by building, aligning and optimising their systems, people and processes.